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Your support queue,finally still.

We set up and run AI support for your Shopify store. Repetitive tickets get answered. Anything uncertain goes to your team.

Start free pilotEstimate your savings

The best waiting room is an empty one.

A row of empty chairs in a quiet waiting room, printed in blue.

Customers get an answer without waiting in line. Your team gets time back for the conversations that need a person.

Four ticket types. Nothing else until they work.

We start with the questions your team answers again and again. During the pilot, the AI never moves money.

Set up in 10 days. Measured by day 30.

  1. Days 1-3

    Discover

    We review your tickets and record your current numbers.

  2. Days 4-7

    Prepare

    We structure your answers. You approve them.

  3. Days 8-10

    Connect

    We connect Shopify and your helpdesk, then test.

  4. Days 11-13

    Shadow

    The AI drafts replies. People check every one before it is sent.

  5. Days 14-25

    Live

    The AI answers customers, with your team behind it.

  6. Days 26-30

    Measure

    You see the results, using your own data.

The AI answers. It never decides alone.

The AI handles

  • Only your four approved ticket types
  • Only content you have signed off
  • Every conversation, recorded for review

A person handles

  • Anything the AI is unsure about
  • Refunds and anything involving money
  • Damaged goods and complaints
  • Legal, medical and chargeback questions
  • Any customer who asks for a person

We review conversations every week and fix what went wrong.

At 1,500 tickets a month, AI could save around €1,900 to €2,900 in support work.

5003,500

A rough estimate, not a promise. It assumes AI resolves 45% to 65% of tickets, a human ticket costs €5, an AI resolved ticket costs €1.50, and a €450 monthly fee. Your real number could be lower or higher, and salaried team costs do not disappear overnight. The pilot replaces this with your own data.

30days

Free

We handle the setup and monitoring at no cost. If the results are strong, we ask for permission to share them as a case study. That is the whole deal.

You won't find client logos here yet. We are choosing our first brands, and we would rather earn them than invent them.

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What brands ask first.

Will the AI say something stupid to my customers?

That is the right worry. It answers from content you approve, and when it is unsure it hands the conversation to your team. You see the answers before launch, and we review conversations every week.

Can you show me results from other brands?

Not yet. We are choosing our first pilot brands, which is exactly why the pilot is free. We will measure your results using your own data.

Which platforms do you work with?

We start with Shopify brands on Gorgias. If you use a different helpdesk, tell us and we will be honest about whether it fits.

Will customers know they are talking to AI?

Yes. Customers are told they are talking to an AI assistant, and they can ask for a person at any time.

What about GDPR and customer data?

We sign a data processing agreement before we touch any data. You stay in control as the data controller, and our access is removed when the work ends.

What happens after the 30 days?

You decide. If you want to continue, we agree terms based on your results. If not, we stop and you keep your knowledge base content.